Effective Date: 2026-01-29
Last Updated: 2026-04-10
Contact Email: mdmossaref086@gmail.com
Welcome to Alorique (“Alorique,” “we,” “us,” or “our”).
We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in compliance with applicable laws.
This Privacy Policy (“Policy”) explains in detail:
what information we collect;
how and why we process it;
when we share it;
how long we keep it;
how we protect it;
your rights and choices; and
how we protect minors and enforce child safety standards.
Please read this Policy carefully before using our website, mobile applications, and related services (collectively, the “Services”). If you do not agree with this Policy, please discontinue use of the Services.
By accessing or using Alorique, you acknowledge that you have read and understood this Policy.
This Policy applies to all Alorique digital properties that reference or link to it, including:
official websites;
mobile apps;
account systems;
in-app communications features;
customer support channels; and
related operational and safety systems.
This Policy does not apply to:
third-party websites, apps, or services you access through links in Alorique;
third-party payment providers and app stores acting under their own privacy terms;
services with separate privacy notices (which will apply specifically to those services).
Depending on where you live, additional jurisdiction-specific disclosures may apply (for example, under GDPR/UK GDPR, CCPA/CPRA, or local data protection laws). Where legally required, we provide additional notices or rights workflows.
For clarity, the following terms are used in this Policy:
“Personal Information” means information that identifies, relates to, describes, or can reasonably be linked to an individual.
“Sensitive Personal Information” means information that requires heightened protection under law (for example, precise geolocation, financial records, minors’ information, and certain account security data).
“Processing” means collection, recording, organization, storage, use, disclosure, transfer, deletion, or any other operation on Personal Information.
“Controller” / “Business” (where applicable) means the entity determining purposes and means of processing.
“Processor” / “Service Provider” means a party that processes data on our behalf under contractual obligations.
“De-identified” or “Anonymized” data means data that cannot reasonably be used to identify an individual.
We apply a data minimization principle: we collect only information that is necessary, proportionate, and lawful for specified purposes.
When you create or maintain an account, we may collect:
email address and/or phone number;
password or credential-related data (stored securely and not in plain text);
account verification data (e.g., OTP verification status);
third-party sign-in identifier (e.g., Apple/Google account token or unique identifier).
You may choose to provide profile details such as:
display name;
avatar/profile image;
date of birth or age range;
gender (optional, where applicable);
language preference, location region, bio, and other profile fields.
When you use communications or social features, we process content such as:
direct messages;
text, image, audio, and video uploads;
translation requests and translated outputs;
comments, reactions, and feedback content;
reports submitted through moderation channels.
If paid features are available, we may process:
subscription plan details;
order IDs and purchase timestamps;
payment status and refund events;
billing country and tax-related metadata where required.
Note: Full payment credentials are generally processed by app stores or payment partners, not stored directly by Alorique unless explicitly necessary and legally permitted.
When contacting support, we may process:
your contact information;
case notes and correspondence;
diagnostic attachments (screenshots/log snippets you provide);
user verification details required to fulfill your request securely.
To operate and secure Services, we may collect:
device model/manufacturer;
operating system and version;
app version/build number;
unique or pseudonymous device identifiers;
language, time zone, and region settings.
We may collect:
IP address;
access timestamps;
network type and carrier information;
server logs, API call diagnostics, and error traces;
crash reports and performance telemetry.
We may collect behavioral and analytics data such as:
pages/screens visited;
feature usage frequency;
session duration and retention patterns;
click/tap interactions and event metrics;
funnels related to reliability and UX improvements.
We may store or read:
authentication session tokens;
preference settings;
temporary cache files;
local diagnostic metadata;
browser cookies and similar technologies (for web services).
Where legally permitted, we may receive limited information from:
identity providers (for social login authentication);
app stores and payment platforms (subscription status, billing events);
anti-fraud and abuse prevention services;
analytics and attribution partners.
We process third-party data in line with this Policy and legal requirements.
We request device permissions only when needed for specific features and only where your OS requires explicit consent.
Used for profile photo capture, media upload, and video-related functions.
Used for voice messaging and real-time communication features.
Used to select and upload existing media files.
Used to save or retrieve files necessary for app operation, upload, and caching.
Used for location-aware functionality, security checks, or region-specific service behavior.
You may revoke permissions in device settings at any time. Some features may be unavailable if permission is denied, but basic account functionality should remain accessible unless that feature is fundamentally required.
We process Personal Information for clear and legitimate purposes, including:
Service Delivery
Account creation, login, profile management, communications, and core product functionality.
Security and Integrity
Detecting suspicious behavior, preventing abuse/fraud, account protection, and enforcing platform rules.
Product Improvement
Measuring performance, fixing bugs, optimizing usability, testing feature reliability, and improving service quality.
Customer Support
Investigating user issues, verifying account ownership, resolving complaints and reports.
Payments and Operations
Processing subscriptions, handling refunds, reconciling order events, and maintaining billing compliance.
Compliance and Legal Duties
Meeting legal obligations, responding to lawful requests, preserving records when required.
Communications
Sending essential service notices, policy updates, and security alerts.
We do not process Personal Information for materially different purposes without appropriate notice and, where required, your consent.
Depending on applicable law, we rely on one or more legal grounds:
Contractual Necessity: to provide Services you request.
Legitimate Interests: to secure and improve Services, prevent fraud, and ensure operational reliability, after balancing your rights.
Legal Obligation: to comply with law, regulatory requirements, legal process, and enforcement obligations.
Consent: where required, especially for optional features or specific processing contexts.
Vital Interests/Public Interest: in emergencies or where legally recognized.
If consent is the basis, you may withdraw consent at any time; withdrawal does not affect processing lawfully performed before withdrawal.
We use cookies and equivalent technologies for:
session continuity and authentication;
remembering settings/preferences;
analytics and service performance insights;
feature effectiveness measurement;
anti-abuse controls.
For web-based services, you can manage cookies through browser settings. Restricting cookies may impact certain functions.
We do not sell your Personal Information.
We share only when necessary and lawful.
We may share information with vendors that support:
cloud hosting and infrastructure;
push notifications;
monitoring and diagnostics;
analytics and attribution;
translation APIs;
moderation, fraud prevention, and support tooling.
These partners are contractually bound to process data only for approved purposes and with appropriate safeguards.
For purchases/subscriptions, necessary billing and transaction metadata may be processed through official app marketplaces and payment partners.
We may disclose information when required to:
comply with law or legal process;
enforce our terms and policies;
prevent fraud/security incidents;
protect rights, safety, and property of users, the public, or Alorique.
If Alorique is involved in a merger, acquisition, financing, reorganization, or asset transfer, data may be transferred subject to confidentiality and continuity protections consistent with applicable law.
To maintain reliable app operation, we may integrate selected third-party SDKs/APIs (for example, authentication, messaging/push, analytics, translation, payment-related connectivity).
For each integration, we aim to limit transmitted data to what is technically necessary.
Where required, we execute data protection agreements and impose security/confidentiality obligations.
Third parties operate under their own privacy notices and legal responsibilities. We recommend reviewing those policies before using linked or integrated services.
We retain Personal Information only as long as needed for the purposes in this Policy, including:
account lifecycle management;
service continuity and troubleshooting;
legal, tax, accounting, and dispute obligations;
security and fraud prevention retention windows.
After the retention period ends, we delete, aggregate, or anonymize data unless legal obligations require continued retention.
Typical retention factors include:
whether the account remains active;
legal and regulatory requirements;
unresolved disputes or fraud investigations;
technical backup cycles and secure deletion constraints.
Because our infrastructure or providers may operate globally, data may be transferred to and processed in countries other than your own.
Where legally required, we implement safeguards such as:
data transfer agreements;
standard contractual clauses or equivalent mechanisms;
encryption in transit and at rest (where applicable);
strict access controls and audit practices.
We maintain layered technical and organizational security controls, including:
encrypted communications (HTTPS/TLS);
access controls and least-privilege permissions;
secure credential and key management practices;
vulnerability scanning and patching;
security testing and incident monitoring;
backups and disaster recovery planning;
employee confidentiality and privacy training.
No method of transmission or storage is 100% secure. We encourage users to protect credentials, use strong passwords, and avoid sharing account access.
If we detect a personal data incident, we will:
activate internal incident response protocols;
contain and remediate the issue;
assess potential impact and affected data categories;
notify regulators and/or users when required by law;
document corrective actions to reduce future risk.
Alorique is not intended for children under 13 or below the minimum digital-consent age in the user’s jurisdiction (if higher).
We may use registration controls, age signals, moderation reports, and risk systems to identify potentially underage users.
We do not knowingly permit children below the applicable age to use the Services or intentionally collect their Personal Information.
If we learn that data from an ineligible child has been collected, we will promptly:
restrict or suspend related account access;
investigate and verify age where appropriate;
delete or anonymize relevant personal data as required by law.
Parents or legal guardians who believe a child submitted information without proper authorization may contact us at:
mdmossaref086@gmail.com
After reasonable verification, we will take appropriate action, including deletion or restriction.
We enforce strict prohibitions against:
child sexual abuse material (CSAM);
grooming, sexualization, or exploitation of minors;
coercing minors to share personal information;
harassment, manipulation, or dangerous challenges targeting minors.
Violations may result in immediate account sanctions and reporting to competent authorities where required.
Depending on your jurisdiction, you may have rights to:
access your Personal Information;
correct inaccurate or incomplete information;
request deletion in certain circumstances;
receive a copy of data (data portability where applicable);
withdraw consent (for consent-based processing);
object to or restrict certain processing;
request account deletion;
lodge complaints with data protection authorities (where available).
Send requests to: mdmossaref086@gmail.com
To protect accounts, we may require identity verification before acting on requests.
We aim to respond within 15 business days, unless a longer period is permitted by law due to complexity or volume.
You may request account deletion through available account settings or by contacting support.
Upon validated deletion request:
account access is terminated;
data is deleted or anonymized within operational/legal limits;
certain records may be retained where legally required (e.g., fraud prevention, tax/accounting, dispute defense).
You retain ownership rights to content you create, subject to applicable law and platform rules.
To provide and improve Services, you grant Alorique a limited, non-exclusive, worldwide license to:
host, store, reproduce, transmit, and display your content;
process content technically (e.g., format adaptation, translation workflows);
moderate content for safety, abuse prevention, and legal compliance.
This license is limited to operating and securing the Services, and terminates within a reasonable period after content/account deletion, except where legal retention is required.
For safety and operational reliability, Alorique may use automated systems to:
detect spam, fraud, and abuse signals;
prioritize moderation reviews;
identify policy-violating content patterns;
monitor service health and anomaly indicators.
Automated signals may be combined with human review where needed, especially for serious safety concerns and appeals.
We may revise this Policy due to legal, operational, or product changes.
For material changes, we may notify users via:
in-app notice;
website posting;
email or other reasonable channels.
The “Last Updated” date indicates the current version’s revision time. Continued use after updates become effective means you accept the revised Policy, unless law requires explicit re-consent.
This Policy is governed by applicable laws as determined by mandatory legal rules and your jurisdiction.
Before initiating formal proceedings, parties are encouraged to attempt good-faith resolution through our support channel.
Where unresolved, disputes may be submitted to competent courts or authorities under applicable law.
Nothing in this section limits mandatory consumer rights or non-waivable statutory protections.
For privacy questions, rights requests, safety reports, or complaints, contact:
Alorique Privacy Team
Email: mdmossaref086@gmail.com
We aim to provide a formal response within 15 business days, subject to legal allowances and case complexity.
Section headings are for convenience only and do not limit interpretation.
If any part of this Policy is unenforceable, remaining provisions remain in effect.
This Policy should be read together with related terms, community rules, and any feature-specific notices.
Alorique Privacy Team
Last Updated: 2026-04-10